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Category : Frequently Asked Questions (FAQ)

22 Apr 2019
dog photography golden wearing a crown made from colorful scraps of paper

Pet Portraits Are Better When They’re Solo

Dog portraits are generally not something that many dog owners commission often – high quality professionally shot pet portraits, even less so. While we are happy to accommodate client requests and photograph multiple dogs at the same time, it is not something that we generally recommend. If you are serious about commissioning a one-of-a-kind custom art portrait of your dogs, we strongly encourage you schedule pet portrait sessions for each of your pups.

28 Feb 2017

Will other dogs be at my studio session?

We only allow one dog in the studio at a time. It’s one of the main reasons why our studio hours are by appointment only. Why are your dog portrait sessions by appointment only? By maintaining a carefully planned schedule, we are able to ensure that every client receives at minimum of one hour padding before and after their session. Effectively minimizing the risk of distractions and surprise introductions between our furry guests. This approach to scheduling limits the number […]

28 Feb 2017

Do you charge travel fees for in-home pet portrait sessions?

We do not charge travel fees for on location pet portrait sessions or in home dog photoshoots that are captured within our standard service area (i.e. all of the counties listed in our online booking calendar). However as a general rule of thumb, pet portrait sitting fees and minimum print commitments increase the further sessions are held away from our dog friendly photo studio in Baltimore. To inquire about potential travel assignments (such as this environmental series of photos of […]

28 Feb 2017

How do I pick what dog photos I want to print?

After your dog’s photoshoot we will take a few days to go through the hundred or so of photos from your session and handpick the absolute best of the best (typically 8 – 12 images). Once we’ve carefully curated your pet portrait collection we will then use digital editing tools to improve these dozen or so high quality images – mainly to maximize image sharpness, clarity, color, tone and contrast – and ensure that they are ready for printing. Online […]

27 Feb 2017

Do owners need to be present for their dog’s photoshoot?

We require that all dogs be accompanied by an adult (18+) human who is familiar to the pet and comfortable handling them. This person does not have to be an owner, but should be someone who the dog trusts. We actually do a fair number of “surprise sessions”, where a client brings a dog that they have been tasked with dog sitting, and later surprise the unwitting owner with prints. Many clients find these surprise pet portrait sessions are a […]

27 Feb 2017

Do you photograph dogs in the rain?

As we use studio style strobes and mono lights when shooting on location, expensive equipment that is unfortunately not weather resistant, we are unable to photograph dogs outside in inclement weather. What is your rain and inclement weather policy? If it looks like it might rain during your on-location shoot, you are welcome to change it to an in-home or in-studio shoot. Dog portrait session types that are forced to change or rescheduled due to inclement weather are precluded from […]

27 Feb 2017

Do you supply props or costumes for pet portraits?

Due to health, parasite and disease transmission concerns we never reuse cloth or furry props between shoots. We strongly recommend being extremely cautious when considering working with any pet photographer who keeps a collection of reused props for clients to use. While sharing costumes might seem like a convenient cost saving measure, they should often be regarded as a red flag when evaluating dog photographers. Learn more about why and other helpful tidbits in our checklist of 30 must ask […]

27 Feb 2017

Should I have received a confirmation email?

You should receive an email confirmation within minutes of scheduling a dog portrait session online at Puptrait.com. This email is important as it serves as a digital receipt any paid dog photo deposit amounts and includes a few helpful tips to help you make the most of your dog’s photoshoot. If you did not receive an email, please check your spam folder. If you do not see a confirmation email in your spam folder, please call us immediately to confirm […]

27 Feb 2017

Do you guarantee or warranty the quality of your work?

Puptrait Studio pet photo prints are guaranteed to be 100% free of printing and manufacturing errors, such as streaks and tears. Please note that while we take great lengths to ensure consistency throughout the proofing process, we can not guarantee variations in tone, luminosity or saturation for the simple fact that we have zero control over how your computer’s monitor is calibrated. How do I return a damaged order? If you do receive flawed prints, return the item in its […]

27 Feb 2017

What if I’m a commercial pet photography client that doesn’t need prints?

Like most commercial photographers, we bill commercial pet photography and product photography clients a la carte – meaning we bill photography and editing requests on an hourly and per diem basis. To learn more about our rates for editing, set and prop design, and canine casting calls please view our fee list. To discuss a commercial project, travel assignment, resale pricing, or extended commercial licensing please email studio directly or call us at 1(443)604-0711.