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Category : Frequently Asked Questions (FAQ)

26 Feb 2017

What happens if I fail to meet my minimum print commitment? 

Private pet portrait clients at the Puptrait Studio are free to purchase as many or as few prints as they want. It is exceptionally rare for one of our private dog portrait clients to not meet or exceed their minimum print order commitment (it has literally happened twice in 4 years). But if you fail to meet your minimum print commitment, it isn’t the end of the world. There are no penalties or surprise fees. If you don’t meet your […]

26 Feb 2017

Will I receive digital copies of my photos?

All Puptrait Studio clients receive web-ready watermark free digital files of their session proofs and we encourage clients to download and share their favorite images from their pet portrait session on social media. Tag the Puptrait Studio on Facebook & Instagram As we don’t watermark proofs (We think watermarks are ugly and distracting. Wouldn’t you agree?) we ask that you please tag the Puptrait Studio when sharing your dog photos on social media to make it a little easier for your […]

25 Feb 2017

Why are your prints so expensive?

We get this question a lot from new pet portrait clients. There are a few reasons that our photo prints might be a bit more expensive than you might expect. Puptrait prices are actually priced surprisingly competitively Amazingly enough, our prints actually aren’t that expensive compared to what other comparable photographers in the area are charging for prints. While we would never suggest our prints are cheap or something that all dog owners can afford, we were surprised to see […]

25 Feb 2017

Will you photograph dogs with communicable diseases or parasites, like fleas?

We can not work with dogs with transmittable diseases or parasites, such as fleas or communicable skin diseases, such as mange. If your dog has a communicable disease or parasite we will be unable to photograph them until your dog is healthy and is no longer infectious. We will photograph puppies that have yet to complete their scheduled vaccinations. But we can not work with or have adult dogs that have not received their core vaccinations visit our dog friendly […]

25 Feb 2017

Will you photograph unvaccinated puppies?

We do photograph puppies that have yet to receive their full series of vaccinations. Please let us know if your dog has not completed their second round of DHPP vaccinations (vaccines for distemper, adenovirus [hepatitis], parainfluenza, and parvovirus) so that we can have an opportunity to thoroughly sterilize our studio work space immediately prior to your pet’s visit to the Puptrait Studio. Will you photograph adult dogs who have not received their core vaccines? We strongly recommend that all dog […]

25 Feb 2017

How much is the deposit for a dog portrait photographer?

Pet portrait deposit requirements and minimum print commitments vary depending on where your session is held. As a general rule of thumb, dog photoshoots held at the Puptrait Studio in Baltimore have the lowest minimum print commitments and deposit requirements. But it is worth noting, that our studio does not charge travel fees to photograph pets on locations within our standard service. However, we do tend to require larger minimum print commitments and deposit requirements for on location and in-home […]

25 Feb 2017

Are dog portrait session deposits refundable?

All deposits made to the Puptrait Studio are non refundable. However, deposits for pet portraits may be applied to rescheduled sessions if the shoot is rescheduled prior to the session appointment. Our studio tries to be as flexible as possible when it comes to rescheduling sessions and accommodating special requests from clients, but out of respect for our other clients we need to maintain a fairly rigid schedule the day of scheduled appointment times. As it is the only way […]

25 Feb 2017

What is the rescheduling fee for pet portraits?

We do not charge clients a rescheduling fee for pet portrait sessions to clients who give our studio a minimum of 48 hours notice. We realize that things pop up and that these days it can be difficult to know what your schedule will look like weeks and months a head of a time. But out of respect for the time of our other clients and our professional pet photographers, we must maintain some assurances that clients will show up […]