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What is the rescheduling fee for pet portraits?

We do not charge clients a rescheduling fee for pet portrait sessions to clients who give our studio a minimum of 48 hours notice.

We realize that things pop up and that these days it can be difficult to know what your schedule will look like weeks and months a head of a time. But out of respect for the time of our other clients and our professional pet photographers, we must maintain some assurances that clients will show up when agreed.

How to reschedule a pet portrait session

To reschedule please email the studio at rebook@puptrait.com as soon as possible.

What happens if I reschedule my pet portrait session at the last minute?

Rescheduling requests made within 48 hours of a scheduled pet portrait appointment time require a second additional deposit to be made at the time of rescheduling and will increase a client’s post shoot print commitment by the additional deposit amount. All additional paid deposits will be rolled forward to the rescheduled session.

Please note that any session scheduled with less than 48 hours notice (including rescheduled sessions) are considered a “rush request” and is subject to a + 25% increase in print cost and a + 25% min. print commitment. For a full list of fees and prices please view our pet portrait fee list.

Rescheduling Scenarios & Hypothetical Examples

To help explain and clarify our rescheduling policy and fees we’ve put together

Example #1 – Reschedule Dog Portrait Session with 48 Hours Notice:

Client emails the Puptrait Studio three days prior to their appointment time and requests to move their session to the same time next week. The client is not required to pay an additional deposit or agree to any changes to their minimum print commitment.

Example #2 – Last Minute Dog Portrait Session Reschedule:

Client initially schedules a studio dog portrait session, putting down a $99 deposit and agreeing to a minimum post shoot print commitment of $199. The night before their appointment, the client realizes that they need to reschedule their session to a later date and ask to reschedule an appointment for the same time the following week. When rescheduling the client is asked to place an additional deposit of $99 and agree to a minimum post shoot print commitment of $298.

Example #3 – Reschedule Dog Portrait Session with Notice to Rush Date:

Client initially schedules a studio dog portrait session, putting down a $99 deposit and agreeing to a minimum post shoot print commitment of $199. A week before their appointment, the client suddenly realizes that they need to reschedule their session for the following afternoon. As the new session date is less than 48 hours out, the client’s new session appointment is considered a rush appointment. When rescheduling the client’s minimum post shoot print commitment increases to $248.75 and their print costs will increase by +25%. If the client meets or exceeds their minimum print commitment within 30 days of proofing, a $99 credit will be applied to their order.

Example #4 – Last Minute Dog Portrait Session Reschedule to Rush Date:

Client initially schedules a studio dog portrait session, putting down a $99 deposit and agreeing to a minimum post shoot print commitment of $199. The morning of their appointment, the client suddenly realizes that they need to reschedule their session for the following afternoon. As the session with rescheduled with less than 48 hours notice and the new session date is less than 48 hours out, the client is considered to have rescheduled without notice and their new appointment is considered a rush appointment. When rescheduling the client will need to place a second $99 deposit down, theirĀ  minimum post shoot print commitment will increases to $372.50 and their print costs will increase by +25%. If the client meets or exceeds their minimum print commitment within 30 days of proofing, a $198 credit will be applied to their order.

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