the Puptrait Studio

26 Feb 2017

Does your studio sell gift certificates?

To purchase gift cards please visit our online shop on K9RT.com. There you will find a wide selection of values to choose from. Learn more about Puptrait Studio gift certificates. Puptrait Studio gift certificates are available in the following denominations: $100 $200 $300 $500 $700 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 $5,000 Do you sell gift certificates valued at less than $100? We do not sell gift certificates valued less than $100 because we don’t sell any products […]

Frequently Asked Questions (FAQ)

26 Feb 2017

What is your studio’s refund policy?

All deposits and print orders are non refundable. We use only the best photo printers, paper and mounting materials resulting in a significant investment in production expenses for each order and as such, paid print orders can not be cancelled or refunded once placed. Gift packages and pet portrait session gift cards are non refundable and can not be redeemed for cash.

Frequently Asked Questions (FAQ)

26 Feb 2017

Is your pet photography studio insured?

Like most businesses, we carry both commercial liability and E&O insurance.

Frequently Asked Questions (FAQ)

26 Feb 2017

Can you cast dog models for commercial shoots?

We are not an animal talent agency. But if your commercial photography concept requires the recruitment of canine talent, chances are we can find the right dog to bring your vision to life. As one of the premier dog portrait photographers in the Baltimore / Washington D.C. region, we maintain a fairly sizable network of cooperative dogs in a variety of breeds, colors, markings, ages and sizes. More popular and common dogs breeds we’ve casted for commercial pet photoshoots: Pugs […]

Frequently Asked Questions (FAQ)

26 Feb 2017

How can I help you shoot more probono dog portraits?

We try to dedicate at least 1 day a week for the probono shooting of foster and rescue dogs in hope of helping them find forever homes. We would love to shoot more rescue dogs and expand our reach to help more rescue groups and foster organizations. But being an independent photo studio can make it a struggle to make ends meet at times. Honestly, the number one thing holding us back from photographing more rescue animals are those pesky […]

Frequently Asked Questions (FAQ)

26 Feb 2017

What happens if I fail to meet my minimum print commitment?

Private pet portrait clients at the Puptrait Studio are free to purchase as many or as few prints as they want. It is exceptionally rare for one of our private dog portrait clients to not meet or exceed their minimum print order commitment (it has literally happened twice in 4 years). But if you fail to meet your minimum print commitment, it isn’t the end of the world. There are no penalties or surprise fees. If you don’t meet your […]

Frequently Asked Questions (FAQ)

26 Feb 2017

Will I receive digital copies of my photos?

All Puptrait Studio clients receive web-ready watermark free digital files of their session proofs and we encourage clients to download and share their favorite images from their pet portrait session on social media. Tag the Puptrait Studio on Facebook & Instagram As we don’t watermark proofs (We think watermarks are ugly and distracting. Wouldn’t you agree?) we ask that you please tag the Puptrait Studio when sharing your dog photos on social media to make it a little easier for your […]

Frequently Asked Questions (FAQ)

25 Feb 2017

Why are your prints so expensive?

We get this question a lot from new pet portrait clients. There are a few reasons that our photo prints might be a bit more expensive than you might expect. Puptrait prices are actually priced surprisingly competitively Amazingly enough, our prints actually aren’t that expensive compared to what other comparable photographers in the area are charging for prints. While we would never suggest our prints are cheap or something that all dog owners can afford, we were surprised to see […]

Frequently Asked Questions (FAQ)

25 Feb 2017

Will you photograph dogs with communicable diseases or parasites, like fleas?

We can not work with dogs with transmittable diseases or parasites, such as fleas or communicable skin diseases, such as mange. If your dog has a communicable disease or parasite we will be unable to photograph them until your dog is healthy and is no longer infectious. We will photograph puppies that have yet to complete their scheduled vaccinations. But we can not work with or have adult dogs that have not received their core vaccinations visit our dog friendly […]

Frequently Asked Questions (FAQ)

25 Feb 2017

Will you photograph unvaccinated puppies?

We do photograph puppies that have yet to receive their full series of vaccinations. Please let us know if your dog has not completed their second round of DHPP vaccinations (vaccines for distemper, adenovirus [hepatitis], parainfluenza, and parvovirus) so that we can have an opportunity to thoroughly sterilize our studio work space immediately prior to your pet’s visit to the Puptrait Studio. Will you photograph adult dogs who have not received their core vaccines? We strongly recommend that all dog […]

Frequently Asked Questions (FAQ)

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