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Tag : refund policy

26 Feb 2017

What is your studio’s refund policy?

All deposits and print orders are non refundable. We use only the best photo printers, paper and mounting materials resulting in a significant investment in production expenses for each order and as such, paid print orders can not be cancelled or refunded once placed. Gift packages and pet portrait session gift cards are non refundable and can not be redeemed for cash.

25 Feb 2017

Are dog portrait session deposits refundable?

All deposits made to the Puptrait Studio are non refundable. However, deposits for pet portraits may be applied to rescheduled sessions if the shoot is rescheduled prior to the session appointment. Our studio tries to be as flexible as possible when it comes to rescheduling sessions and accommodating special requests from clients, but out of respect for our other clients we need to maintain a fairly rigid schedule the day of scheduled appointment times. As it is the only way […]